Terms and Conditions

 

Welcome to Klemheist, an urban clothing destination with its registered office at Plot No 337, Phase, 2, Industrial Area Phase II, Chandigarh. These Terms and Conditions govern your use of our website www.klemheistshop.com.

 

DEFINITIONS

- "User" means any person accessing or using the Platform.

- "Product" means any clothing item or accessory listed on the Platform.

 

USING THE PLATFORM

  1. Age Restriction: You must be at least 18 years old to use the Platform.
  2. Registration: To place orders, you must create an account with a valid email address and phone number.
  3. Password Security: Maintain confidentiality of your account password.

 

ORDER AND PAYMENT TERMS

  1. Product Prices: Prices include GST and are subject to change.
  2. Payment Methods: We accept most of the common payment modes like credit/debit cards, net banking, UPI, etc.
  3. Payment Security: Our website uses secure payment gateways.

 

DELIVERY AND SHIPPING

Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer. Delivery times may vary based on the shipping method selected and your location. Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Free shipping may be available for orders above a certain threshold, which will be specified on our website. 

 

RETURN AND REFUND POLICY

You have 7 days from the date of delivery to initiate a return. Products must be returned in their original condition, with all tags still attached. Returns will not be accepted for items that are damaged, used, or do not have the original tags. We reserve the right to deny a refund if the returned product does not meet these criteria. Please note that t-shirts are custom printed as per the order. Returned orders makes it nearly impossible to re-sell. Hence, a fee of ₹100 will be deducted from your refund for returned items. You are eligible for 100% refund only if you have received damaged product. We also advise you to kindly record your package unboxing to report damaged product. Review full policy here.

 

INTELLECTUAL PROPERTY

  1. Copyright: All content on the Platform is our property or licensed to us.
  2. Trademarks: Our logos, brands, and trademarks are our property.

 

DISCLAIMERS AND LIABILITY

  1. Product Images: Product images are for illustration purposes only.
  2. Product Descriptions: We strive for accuracy, but descriptions may vary.
  3. Liability Limitation: Our liability for damages is limited to investigation.

 

CHANGES TO TERMS

We reserve the right to modify these Terms at any time.

 

CONTACT US

For queries or concerns, contact us at info@klemheistshop.com.

 

PRIVACY POLICY

Our Privacy Policy, available at klemheistshop.com/pages/privacy-policy, outlines how we collect, use, and protect your personal data.

 

By using our Platform, you agree to these Terms and Conditions.